Retention: The New ROI

Discover how caring leadership, data-driven strategies, and retention-focused cultures drive performance and growth.

🎉 Celebrating 10 Years of Excellence in Leadership and Community 🎉

In today’s HR Pulse, gain insight into how:

  • Caring leadership can inspire employees to exceed expectations by balancing high standards with genuine support.

  • A data-driven HR strategy empowers organizations to align people initiatives with business goals and make informed decisions.

  • Retention efforts remain critical for performance, with strong communication, supportive cultures, and trust leading the way.

These articles are penned by members of Forbes Human Resources Council, a community of successful human resources leaders on a mission to inspire.

Let’s dive in!

Lead With Care To Inspire Greatness

Exceptional leaders don’t just demand more; they care more. Anchoring expectations in support and belief empowers teams to exceed limits, creating an environment where performance thrives.

Drawing from lessons learned in sports, scouting, and business leadership, discover how purposeful care paired with clear expectations leads to meaningful growth.

Here’s how leaders can balance care and challenge effectively:

✨ Clarify Expectations: Clearly outline goals and connect them to purpose to eliminate confusion.

🌱 Prioritize Development: Schedule growth-focused conversations, emphasizing the individual beyond their results.

🔍 Model Key Behaviors: Demonstrate what you expect—whether it’s resilience or collaboration. Your actions inspire others.

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Data-Driven HR: The Key To Organizational Growth

To drive strategic growth, HR must evolve into a data-powered partner for the C-suite, influencing business decisions and aligning people-focused goals with organizational objectives. Yet, only 20% of CHROs consistently leverage analytics to make better people decisions, a critical gap that must be addressed.

Here’s how HR leaders can build a data-driven strategy:

📊 Gather High-Quality People Data: Track metrics like turnover rates or performance reviews using reliable data collection tools (e.g., HCM systems or Excel).

💻 Leverage Technology: Invest in solutions like applicant tracking systems or survey tools to streamline data collection and focus on actionable insights.

🎯 Focus on Impactful Metrics: Don’t track everything—prioritize metrics that align with business goals, like 90-day turnover rates in competitive talent markets.

🗣️ “Ask, Acknowledge, Act”: Collect actionable feedback, acknowledge limitations, and act where feasible to maintain employee trust.

Retention Is Still Your Competitive Advantage

High turnover disrupts execution, damages morale, and slows momentum. Retention, on the other hand, drives agility, alignment, and trust, key factors for navigating disruption and achieving business goals.

Here’s how heads can prioritize retention effectively:

🤝 Strengthen Manager-Employee Relationships: Empathetic, growth-focused managers build trust and loyalty, making employees more likely to stay.

💬 Communicate With Purpose: Shift from "informing" to engaging. Clear, consistent, and personalized communication—especially during key moments like onboarding or role transitions—builds connection.

🤖 Demystify AI: Use AI to empower employees, not replace them. Train teams to leverage AI for tasks like data analysis, reinforcing its role as a tool for amplifying human potential.

🌟 Create High-Support Cultures: Equip managers with tools and training to set clear goals, provide feedback, and foster belonging. Engaged employees who feel valued and aligned with the company’s purpose stay and thrive.

Wrapping Up

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